I bought a new to me 2012 Silverado and with all the known issues of transmission problems. I wanted to make sure that the transfer case and transmission had been serviced and inspected Tony had me bring in the truck in for a ride along inspection to personally see and feel my concerns, I was advised to try a tune up first and see if that might fix some of the lack of power I was feeling. I was sent on my way and told to contact them if the issue was still there. I performed the tuneup myself as I’m sort of tool and mechanics savvy and it seems to have fixed the issue (make sure to perform regular schedule maintenance on your vehicles) 😉 I returned to let them know their advice seemed to be the fix to my issues but I still wanted to have the transmission and transfer case service done, I was quickly added to their schedule and was serviced same day of appointment. Most shops these days won’t give you the time of day with your concerns let alone not charge you for free advice and time spent in a ride along inspection but Tony and the crew at Cookeville transmission met all my needs and did it with a smile they even offered me a ride home if I hadn’t had my father in law to pick me up. Long story short is you won’t be disappointed with them or their services and I would consider them to be a top notch local business. As far as what others mentioned about the 3% credit card use fee we all need to understand something…. credit card companies are charging the business this fee and it is merely being passed along to the customer as is with all of this inflation…. they have no control over this charge and offer credit card payment only as a convenience….. you probably spent 3% on a cup of coffee at Starbucks so be thankful for the convenience of being able to use the card or just pay cash if you can. If your using a card your more than likely paying the issuing bank 9.9-29.9% just in interest what’s 3% ? I hope everyone finds this review helpful and can understand that small local family businesses don’t run on hopes and dreams and these guys are more than fair on their pricing.
Chris Dodd